In the course of your visit or browsing through the Philbooking website and through other forms of electronic communication (email, sms, chat), personal information and data may be retained and collected. The retention and collection of these data is either a function of the software, the browser, or in order to make your browsing experience more convenient and efficient.
If you register yourself as a user, by booking a reservation, or by availing of any of the promos posted in our website, means that we have gained your trust and confidence. This trust is very valuable to us and we will safeguard it by observing a high degree of confidentiality as well as putting in place robust and up to date security protocols.
Browsing or visiting the website will generally result into the collection of Session Data through cookies and tags. The IP address of your device may also be retained.
Your other personal information may also be recorded and gathered when you register either as a guest user or as a subscriber; or when you contact us for inquiries and service requests. These are personal information that will identify you and set you apart from other users or subscribers, viz: your name; telephone and mobile numbers; addresses; email addresses; and, other personal information that may be required by us to process and respond to your request.
Please remember that you are providing these information on a voluntary basis and you can opt out any time by selecting the unsubscribe button.
In addition to the above, if you decide to book a reservation or make a purchase through our website, your credit card information, cardholder’s name, account or card number, loyalty and/or frequent flyer program information will be retained and forwarded to credit card processors.
Booking Information for hotels, resorts and the like may also entail the recording of personal information of those accompanying you. It is your duty to secure the consent of your travel companion(s), prior to providing us or our third party providers and/or affiliates, the personal information of your travel companion(s).
Calls to our Support Center and Customer Care are routinely monitored and/or recorded for quality control. By subscribing to our service, you have given your consent to such recording. Rest assured however that all such recordings and the personal data contained are privileged and confidential.
Authorized Use of Information
Upon your subscription either as a guest or a subscriber, you have agreed to the use of your personal information in the manner set forth below:
N.B.: Philbooking will not transmit your credit card information over unsecure channels. Your personal and credit card information will be safeguarded through the use of firewalls, encryption, anti-phishing and other up-to-date technology.
To whom your personal information is disclosed
Your credit card information will be disclosed only when it is necessary to consummate the transaction, for a sale or booking reservation. This would include hotels, resorts, airlines, car rental, and other merchants and service providers. These third parties may contact you as necessary to obtain additional information (room preferences, seating arrangements, etc.)
Your personal Information in general may be provided to:
Retention of Records and Personal Information
All Personal Information collected by us will be stored in secure servers controlled by Philbooking. These will be stored in databases which you can update by clicking on the update button on your profile.
In the event that you elect to discontinue or “opt out” from your subscription, your personal information and other records will be expunged from PhilBooking’s database and servers.